PACKAGING

This gift can be delivered straight to your’s (or the recipients) door in a gorgeous gift box and a pink postage bag. (We do not add any receipts, these are all sent digitally)

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SHIPPING & DELIVERY

POSTAGE IS FREE ON ALL OF OUR JEWELLERY (UNLESS STATED OTHERWISE)

We will dispatch your item within 3 days. You can expect to get your item up to 7 days from ordering unless urgent postage is required or additional postage fees paid.
We do not accept responsibility for Royal Mail delays. 

 

TRACKING YOUR ORDER

Orders are sent tracked via royal mail, tracking is only available upon delivery as proof of delivery unless requested and additional postage fees are paid.​

 

RETURNS & REFUNDS 

Not accepted

We take great pride in our jewellery. please contact us  if you have problems with your order and I will do my best to resolve any problems effectively & efficiently

 

100% SECURE ORDERING 

You can message us to order securely and pay via paypal or you can visit our etsy page to make your purchases.

https://www.etsy.com/uk/shop/EMIcrystaljewellery?ref=simple-shop-header-name&listing_id=1048313147

 

PRIVACY POLICY

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OUR PRODUCTS
We offer  Sterling silver jewellery, silver plated and aluminium jewellery handmade by Emi which may feature pre-made components such as chains, charms or clasps.

Jewellery is not hallmarked as the silver components are below the weight at which hallmarking is required by UK Law. Individual component items (above) may contain a '925' mark.

LOOKING AFTER YOUR JEWELLERY
We would recommend that you remove the rings before bathing and avoid using too much hand sanitizer as this could cause the aluminum to discolour.